REFUND POLICY

Last updated: April 2026


Digital Products (Tutorials)

Due to the nature of digital products, all tutorial purchases are final sale.

Once access has been granted, no refunds, exchanges, or cancellations will be provided.


Custom Art Commissions

A non-refundable deposit is required to secure your booking

Once work has begun, the commission is non-refundable

Final payment is due before delivery unless otherwise agreed

Because each piece is custom-made, refunds are not available after work has started.


Classes & Events

All class and event tickets are non-refundable

If you are unable to attend, you may request a credit to be used toward a future class (at our discretion)

Credits are not guaranteed and are handled on a case-by-case basis.


Live Wedding Painting

A deposit is required to secure your date

Deposits are non-refundable

Cancellations may be subject to additional fees depending on timing

Full details will be outlined in your service contract.


Contact

If you have any questions regarding this policy, please contact:
[email protected]

© 2026 Samantha by Design. All rights reserved.